Carroll County Department of Job and Family Services have changed our intake process as of January 1, 2009. This applies to all programs except for nursing home or PRC. When you file your application at the agency you will immediately be seen by an ERS worker who will process your application. You need to be prepared to stay for approximately 45 minutes to one hour.
If you cannot stay then you have a choice of taking your application or leaving the application with us and returning when you have time to finish the interview. If you choose to leave the application and return later you will be asked to write a statement that you chose to not process your application at that time and will return later. The application is good for 30 days from the date we recieve it. Our receptionist will inform you if there is going to be a wait based on number of applications being processed or lunch hours. Agency Hours are Monday, Wednesday, Thursday and Friday 7:45 am - 4:00 pm. Lunch Hours 11:30 am - 1:00 pm. Tuesday 7:45 am - 6:30 pm. Lunch hour 12:15 pm - 1:45 pm. Please keep in mind that interviews can take up to one hour to complete.
If you have mailed your application to the agency, it will be screened for expedited food assistance and you will be contacted by telephone and mail as to the process and the need to come in to have application processed.
If you are determined eligible for medical assistance and you may be required to enroll in a managed care plan. If you are required to enroll, you will recieve an information packet in the mail in approximately one to two weeks following your approval letter.
After receiving the information you will have 18 days to make a decision as to what plan you may wish to enroll in. If you do not choose a plan, a plan will be chosen for you by the state.
Carroll County has three plans at this time in our region. Buckeye, Caresource, and Unison. The packet you will receive will have information included on all three of these plans and how you can contact them for information and directions for their website for you to obtain information on their providers.
Once you have decided which plan you wish to use, you will need to contact the number in your packet for the managed care enrollment center.
It is very important that you take the time to consider which plan will work best for you based on your current medical providers and prescription medications. NOT ALL DOCTORS AND MEDICAL PROVIDERS ACCEPT ALL PLANS. You also need to read all the information in the packet in regard to what happens if you fail to choose a plan and if you wish to have your plan changed after you have selected or the state has placed you in a plan.
If you have any questions in reqard to your decision for which plan, you will need to contact the managed care enrollment center. Your county caseworker is not permitted to advise you in regard to which plan to choose.
OHIO WORKS FIRST(OWF/ADC)
This program was established to provide time limited cash assistance to eligible families. The program provides cash benefits on a monthly basis to needy families for up to 36 months. Eligibility is based on household income and size. Some households are required to participate in a work program a minimum numbers of hours per week to be eligible for the cash assistance. OWF payments are also based on household size and countable income to the households, households with disabled parents and households where caretaker relatives for children such as grandparents, aunts, uncles are caring for a minor child. OWF is meant to be a temporary assistance with help from the agency to educate, train and promote parents into the job market.
FOOD ASSISTANCE PROGRAM
The food assistance program helps households with low incomes to obtain nutritious food. Food assistance is used to purchase specific staples and grocery items at participating stores. Eligibility is determined based on 130% federal poverty guidlines which includes gross income, earned and unearned and household size. Food assistance is meant to supplement the households food need each month.
The disability assistance program (DA) offers cash payments for single individuals or married individuals with no children and either the single or one of the individuals are disabled. The disability has to be determined by the social security administration or by the Ohio Department of Job and Family Services. The determination by the Ohio Department of Job and Family Services can take up to 6 months to be determined. The maximum amount of cash assistance per month an individual can receive on the DA program is $115 if there is no other income to the individual.
PREVENTION, RETENTION, AND CONTINGENCY (PRC) PROGRAM
The PRC program is designed to assist low income families with resources to: 1. Prevent families fom having to apply for OWF cash assistance when a crisis situation may arise. 2. Provide for contingent needs by helping families with non-recurring urgent problems that could if unattended result in families needing long term public assistance. 3. Support families receiving OWF with services to enable them to become self-sufficient.
Examples of short-term assistance available thru the PRC include - housing and rent assistance, utility assistance, transportation assistance such as car repairs, education and training programs, counseling and other services for under employed families. One of the restrictions of the program involved in the utility assistance is that if the HEAP program is in effect, PRC cannot be utilized, this time perioud is usually from 11/1 to 4/1 depending on the type of assistance it can be $800 or $1200. Eligibility is based on household income, resources and size. PRC assistance is based depending on type of service requested 150% or 200% of federal poverty guidelines.
The agency provides several different types of medical programs. For example, we have the healthy families program which is the program for parents and minor children and the healthy start program which is a program for pregnant women and households with minor children. Both of these programs can be done by a mail in application. The ABD medical is for aged, blind and disabled population, the age is 65 or older adn the disability has to be established by social security administration or the Ohio Department of Job and Family Services DDA Unit at the this time. There are several additional types of medical assistance and the agency can help determine what type of medical assistance you may wish to apply for. The medical programs are also based on income guidelines and household size. At this time all of the medical programs require us to establish citizenship by agency verifying original birth verification and identity.
NON-EMERGENCY TRANSPORTATION (NET) PROGRAM
The NET program is designed to assist Medicaid households with transportation assistance. The assistance can be provided in one of the following manner; Gas voucher: the customer is required to provide verification of the medical appointment and the agency will issue a gas voucher based on distance and mileage rate for one of the approved service stations in the customer area. The voucher is issued for the date of the appointment only and can only be used one time on that date. Transit: If a customer does not have access to a vehicle or someone to take them, we can attempt to provide the service once the appointment is verified with the Carroll County Transit and the agency will pay for the trip. If using transit the customer has to give us at least a 10 day notice in regard to the appointments so that scheduling can be coordinated with the transit office. If not enough time is provided then the agency may not be able to provide the transportation for that visit. If the customer is on the ABD Medicaid Program and has a spend-down, the spend-down has to be met for the month before any NET services can be provided. There is no application for this program but you do need to ask for the services in writing or verbally by talking to one of the coordinators, Carey Smith or Verna McGivern. The agency does have a list of rules for the program that will be explained to you and the customer is required to sign and date.
Reporting Suspecting Fraud Cases
If you suspect someone of committing assistance fraud by not informing the agency of needed information you can call the agency to file a report at 330-627-2571 ext. 228 or 239. You are not required to give your name to file a report. It will help us in researching the issue if you provide the name, address, phone number of the person you are reporting. Please provide as many details as possible regarding your fraud issues. For example, if you feel a person has not reported employment, it will help us to know where they are employed.